Welcome to the first Team UVify Community Update!
As part of our committment to keeping our customers and fans up-to-date on UVify, we’ll be doing regular Community update posts to deliver you important information and developments regarding our products.
If you pre-ordered Draco, you would have received an email stating that team UVify are working around the clock to get the pre-orders to customers as quickly as possible. Our target was to have all pre-orders shipped to customers by the end of July. Unfortunately, due to some delays with our packaging third party, this will not be possible. Draco is ready to go and we are shipping 1/3 of pre-orders out and will continue to prepare other orders for shipping as well. Unfortunately, until we have the packaging components we will be limited to the quantity we can dispatch and the rate at which we do so.
Team UVify are working with their partners to get this issue rectified as soon as possible and will continue to do so until it is resolved. Team UVify is a small, yet passionate team which is committed to releasing the best products that we can. This means we will not ship our products until we are 100% happy with it. Of course, Team UVify are aware this is both disappointing and frustrating to those who have backed us from the beginning. We are looking at ways to keep the delays to an absolute minimum and will continue to ship out orders as and when we have the packaging to do so. If you have any questions regarding the delay, please contact us at email@example.com and a member of our team will assist you. It’s important to note that we do not charge you until Draco has shipped, so you have not been charged for Draco unless this has happened.
We will keep you updated as regularly as possible on the situation and will be posting another blog update in a weeks time.
Draco update video
This week, Andrew from Team UVify gives us a quick overview of Draco in this video detailing his thoughts, the development process and some of the feature’s of the aircraft.
Team UVify want our customers to feel as though they truly are a part of the UVify family. Moving forwards we will be sharing more in-depth detail on how Draco was developed and the process involved – from Design to the final product. Stay tuned for more news and information on this!
Once again, Team UVify are grateful for your support, well wishes and the trust you placed in us to deliver a truly exceptional product.